Refund policy

At Lily & Lynn Co., we take pride in the quality of every product we create. Due to the limited nature of our collections, all sales are final and we do not accept returns or exchanges for reasons such as change of mind, incorrect sizing preferences, or general wear.

If your order arrives damaged, defective, or does not meet our quality standards, please contact us within 7 days of receiving your order. We may request photos of the item and packaging so we can review the issue.

If approved, we will gladly provide a replacement, exchange, or refund at our discretion.

We are committed to ensuring that every hat meets the standards of quality and craftsmanship that Lily & Lynn Co. stands for.